What do I do if I'm having trouble logging in?

If you're having trouble logging in with our magic link, you can do 1 of 3 things: 

  1. Did you check the email you entered? Is it the one you originally signed up with Offline for? If not, try again with the correct email. 
  2. Check your spam folder. Head to the guide linked below to learn how to add our email to your safe senders list. Try again once you add us to your safe senders list. 
  3. If none of that works, reach out to our support team at the link at the top of this page and we'll try to figure out what's going on. 

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