1. How do I use my Offer?
Super easy to use your Offers: visit the restaurants in your app and when it comes time to pay, open up the My Card tab, find the restaurant, and tap redeem:
Click "Redeem"
Review the Redemption Instructions
Tap or Swipe down to redeem!
Show the redemption page to your server/cashier so they know it's a valid redemption
If you have any trouble you can always reach out and we’ll help ya through it!
2. Can I bring someone with me when I use an Offer?
Yep–you can def bring ppl along when you use an Offer. The more the merrier! 🥰
Now, there may be a *few* things (like extra-exclusive events or specific perks) that are only open to members, but we’ll let you know when that’s the case. Otherwise, feel free to bring as many people as you want to check out those new restaurant Offers you got this month.
And if your friends *do* end up wanting to join Offline—excuse the shameless plug— remember that y’all can become friends on the app and get the same Offers together every month and you also each get a full month credit applied to your account!
3. Can we use more than 1 Offer at the same table?
This is restaurant dependant and you will see if you can or not in the Important Notes section of the Offer.
4. What happens when I refer a friend?
First off, love where your head’s at! 🥰
To refer a friend, go to your Offline app. Head to the Referrals tab.
When your friend uses the code you shared to sign up, they’ll get in instantly (AKA skip the waitlist) + you’ll *both* get a credits applied to your account 🙌
Also just throwing it out there but there’s no limit on how many credits you can rack up…
5. How do I get the same Offer as my friend?
We suggest just talking to them via group chat and coordinating. You can share any Offer in the app via SMS/messengers and it will open up that Offer in their app so you can chat about it and make a plan.
7. How long will my friend be stuck on the waitlist?
So fun fact: YOU can actually let them off right now if you want. (TBD if it’s on us to let them in.)
We trust you’ve got good taste so we give you the power to let your friends skip the waitlist when you refer them.
To refer a friend, go to your Offline app. Head to the Referrals page. You then have the options to invite a friend! (Here’s a visual guide that’s SUPER helpful)
When your friend uses the code you shared to sign up, they’ll get in instantly (AKA skip the waitlist) + you’ll *both* get a credits applied to your account 🙌
Also just throwing it out there but there’s no limit on how many credits you can rack up…