1. How do I use my Offer?
Super easy to use your Offers: visit the restaurants in your app and when it comes time to pay, open up the My Card tab, find the restaurant, and tap redeem:
Click "Redeem"
Review the Redemption Instructions
Tap or Swipe down to redeem!
Show the redemption page to your server/cashier so they know it's a valid redemption
If you have any trouble you can always reach out and we’ll help ya through it!
2. Can I bring someone with me when I use an Offer?
Yep–you can def bring ppl along when you use an Offer. The more the merrier! 🥰
Now, there may be a *few* things (like extra-exclusive events or specific perks) that are only open to members, but we’ll let you know when that’s the case. Otherwise, feel free to bring as many people as you want to check out those new restaurants.
And if your friends *do* end up wanting to join Offline—excuse the shameless plug— remember that y’all can become friends on the app and plan together.
3. Can we use more than 1 Offer at the same table?
Yes, you can. use more than 1 Offer at the same table. It is 1/Member with no table limit. However, the restaurant/server may need to split the check in different ways so we recommend being extra generous with your tip. If you're having trouble with this, let us know and we'll reach out to the restaurant. Some Offers require a minimum spend. So if multiple people are using an Offer, each person redeeming an Offer must meet the minimum spend. See our minimum spend article for more.
4. What happens when I refer a friend?
First off, love where your head’s at! 🥰
To refer a friend, go to your Offline app. Head to the Referrals tab.
When your friend uses the code you shared to sign up, they’ll get in instantly, receive a free trial, and we'll drop $10 into your account that will reduce your next membership charge.