Skip to main content
All CollectionsMobile
What happens if my credit card expires?
What happens if my credit card expires?
Taylor Cotner avatar
Written by Taylor Cotner
Updated over 4 months ago

If your credit card expires and you miss a payment, we will try to get in touch with you via email to fix it. If we are not able to get in touch with you within a couple weeks of your payment, we will cancel your account and notify you. If it is a mistake, you can reach back out to support, fix your card, and we'll make sure we get you back on track.

You can do the following to update your card on file:

  1. Log into the Offline App (iOS | Android)

  2. Click on the More tab -> Manage Membership -> Payment Method

  3. Add your new card information and hit Save (it will tell you if you've entered something incorrectly)

  4. Your new card will be used for all future charges

Did this answer your question?